Comprehensive Liability Disclaimer for Healing Match Services

Effective Date: 04/24/2025

Healing Match (“we,” “us,” “our”) provides a referral and connection service designed to help individuals find and connect with wellness professionals, including but not limited to therapists, coaches, doctors, nutritionists, yoga instructors, chiropractors, and other healing practitioners (“Providers”).

Please read this disclaimer carefully. By using our website and services, you acknowledge and agree to the terms outlined below.

1. Nature of Services

Healing Match is not a healthcare provider or mental health practice. We do not provide clinical assessments, diagnosis, treatment, or any form of medical or therapeutic intervention. Our services are limited to:

1. Collecting information from users via welcome forms or submissions
2. Reviewing responses to help identify aligned providers within our directory or broader network
3. Facilitating introductions or referrals between users and providers

All recommendations are made based solely on the information you provide. We do not offer professional advice, clinical opinions, or guarantees related to the providers we suggest.

2. No Guarantee of Outcome

While we aim to offer personalized, intentional matches, we do not and cannot guarantee:

1. That the provider(s) we refer will be a suitable fit
2. That any engagement with a provider will result in improvement, healing, or desired outcomes
3. That providers will be available at the time of your inquiry or will continue to have availability after initial contact

All therapeutic and wellness outcomes are dependent on a range of personal, relational, and systemic factors beyond the scope or control of Healing Match.

3. Independent Providers

All providers in our directory or referred through our matching service operate independently and are not employees, contractors, or agents of Healing Match. As such:

1. We are not responsible for verifying licensure, insurance, or certifications beyond what is publicly available or voluntarily submitted by providers.
2. We do not supervise, direct, or monitor the care, communication, or services delivered by any provider.
3. We are not involved in any financial arrangements, treatment decisions, or professional services rendered between clients and providers.

You are solely responsible for conducting your own due diligence, including verifying credentials, checking reviews, and asking questions before beginning services.

4. User Responsibility

By using our services, you understand and agree that:

1. You are responsible for the accuracy of the information you provide during intake or inquiries.
2. You are responsible for reaching out to matched providers and deciding whether to proceed with services.
3. You assume all risk associated with selecting and working with any provider listed in our directory or referred to you through our matching process.

We encourage all users to approach healing and care with discernment and to advocate for their well-being throughout the provider selection process.

5. Not a Crisis Resource

Healing Match is not equipped to support users in emergency or crisis situations. If you are in crisis or at risk of harm, please call 911, go to the nearest emergency room, or contact a local crisis line or mental health hotline in your area.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Healing Match disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages arising out of:

1. The use or inability to use our website or services
2. The acts, omissions, or quality of care provided by any matched or listed provider
3. Delays in communication, lack of provider availability, or mismatched referrals
4. Any dissatisfaction, harm, or injury (physical, emotional, financial, or otherwise) resulting from interactions with a provider

Under no circumstances shall Healing Match or its team be held liable for any claims arising from or related to the provider-client relationship, including but not limited to professional malpractice, negligence, boundary violations, or service dissatisfaction.

7. Modifications

This disclaimer may be updated or modified at any time. Continued use of the site and services indicates your acceptance of the current version. Users are encouraged to review this disclaimer regularly to stay informed.

8. Contact Us

If you have questions about this disclaimer or would like more information about how we operate, please contact us at:

📧 jointhehealingdirectory@gmail.com

By submitting any form associated with The Healing Directory, you acknowledge that Healing Match is not a healthcare provider and assumes no liability for services rendered by any matched professional. See privacy policy and terms of service.